Extract from KX Network Solutions Case Study
Staff were in effect doing twice the work for the same end result. Most importantly, the company needed a solution that would deal with its specific needs for stock control, prompting the move towards the implementation of Access Dimensions.
The switch to Access Dimensions has led to increased customer satisfaction and has overcome a particular challenge – restoring user confidence. “Not one of them wanted to change” says Katie. “But Dimensions is just so easy to use, and so efficient, that now they love using it.”
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