Industries – Certification and Compliance 

The Challenges Faced by Organisations in the Certification and Compliance Sector

Across the UK and further afield there are a whole host of organisations that ensure quality control and certification structures for a variety of  business sectors.  Within these sectors there is also a myriad of items that require certification be these people, companies or any other ‘unit of measurement’.  Whether these organisations be private firms or regulatory bodies the need for efficient systems is vital and controlling certifications from start to finish requires detail to be captured concisely and at every stage of the process.  Delays and inefficiencies in the processing of applications can prove costly not only from a financial perspective but also from a safety and legal perspective. 

dhc Sector Experience:

Over the past couple of years dhc has worked alongside a number of organisations in the space, and despite the fact the item/unit of certification is subject the change, the systems that are required to underpin successful organisations in this field remain very similar

Our solutions meet the following key requirements for Certification and Compliance organisations;

CRM:

• Highly efficient records management
• Detailed membership data together with multiple relationships
• Efficient and easy to use process from application to certification
• Automated escalations and timely follow ups to applications
• Recorded and documented stages and variations
• Alerts and automated reminders
• Documented follow ups and progression plans
• Marketing facilities
• Account management
   

Finance: 

• Flexible billing structures
• Efficient credit control for Certifications
• Debtor and cost control
• Accurate management information
   

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