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Support


dhc provides organisations with the solutions needed to better manage their businesses, an important element of this is ensuring there is constant support and advice to ensure the very best results are achieved

Our professional and friendly Support team are available Monday to Friday - 9:00am - 5:30pm to help with any questions regarding your solution they can be contacted by phone or email; 

Telephone Help Line - 01483 413 382 - Giving you access to our award-winning telephone support, with qualified technical advisors all trained to support the complete range of dhc software.

E-mail Support - support@dhcltd.com- You can e-mail us with a query at any time - we have a 95% response rate within 4 hours. Asking the experts saves you valuable time and offers solutions when you need them.

Remote Support - Remote connectivity enables our Support Team to look directly at your data to analyse any specific issues or discrepancies that you may have. This facility very often speeds up the process of resolving data issues, radically reduces down time and the need for site visits. Remote support is typically available via either VPN or the sophisticated ‘Go to Assist’ product, giving us the facility to connect to your system if required. VPN connectivity is very cost effective allowing dhc support to resolve support issues in the shortest possible time.

In addition to the standard support offerings dhc compliments these services with regular information bulletins, newsletters and existing user days that are always attended by experienced and knowledgeable teams.

Contact us on 01483 413380