dhc provides organisations with
the solutions needed to better manage
their businesses, an important element
of this is ensuring there is constant
support and advice to ensure the very
best results are achieved
Our professional and friendly
Support team are available Monday to Friday -
9:00am - 5:30pm to help with any questions
regarding your solution they can be contacted
by phone or email;
Telephone
Help Line - 01483 413 382 -
Giving you access to our award-winning
telephone support, with qualified technical
advisors all trained to support the complete
range of dhc software.
E-mail Support - support@dhcltd.com-
You can e-mail us with a query at any time
- we have a 95% response rate within 4
hours. Asking the experts saves you valuable
time and offers solutions when you need
them.
Remote Support -
Remote connectivity enables our Support
Team to look directly at your data to analyse
any specific issues or discrepancies that
you may have. This facility very often
speeds up the process of resolving data
issues, radically reduces down time and
the need for site visits. Remote support
is typically available via either VPN or
the sophisticated ‘Go to Assist’ product,
giving us the facility to connect to your
system if required. VPN connectivity is
very cost effective allowing dhc support
to resolve support issues in the shortest
possible time.
In addition to the standard support offerings
dhc compliments these services with regular
information bulletins, newsletters and
existing user days that are always attended
by experienced and knowledgeable teams.
Contact
us on 01483 413380